Returns & Exchanges
At GobekUSA, we want you to be completely satisfied with your home decor and furniture; if you are not happy with your purchase, you may return eligible items within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare the Item
Carefully repackage your items in their original packaging, ensuring all hardware, assembly manuals, and protective materials are included.
Ship It Back
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned item for quality assurance, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing